A little help with the helper.
One instruction at a time, with you in control.
What is available today?
The free fictional examples, account screens and downloadable Chrome preview are available. Accounts and verification emails are available. Live guidance is available to active subscribers within the pilot’s operating limits. Read pricing and availability.
How do the text and pointer work together?
The side panel explains the next step and the expected result. A ring and “Here” pointer identify a checked control on the page. If it is off screen, choose “Show on page” to scroll to it. “Move keyboard focus” is a separate choice.
The page changed. What should I do?
The helper removes a pointer when its target changes or becomes unavailable. Check the page again for a fresh instruction. During an active task, navigation on the same website triggers a fresh check automatically. A different website or tab pauses help for permission. If the page changes without navigation, choose Continue task for a fresh instruction.
A request was interrupted. Should I try again?
Choose “Check saved result” first. It checks the same request and avoids a duplicate. If the outcome remains uncertain, open support with the reference shown in the helper. Stopping the local wait cannot cancel work already sent to the service.
Does PLAINGuide fill forms or submit payments?
No. It explains and points. You click, type, submit and make final decisions. Review suggestions against the actual page; guidance can be mistaken.
Where the helper can help
Start with ordinary page guidance. If a screen cannot be read, choose a local guide or review a screenshot yourself.
| Screen | Available help | What to expect |
|---|---|---|
| Ordinary websites | Text and a checked on-page pointer | Allow the current page. You make every click. |
| Embedded pages and visual controls | Readable controls where supported; optional screenshot help | Some embedded or canvas content cannot be read directly. Image outlines appear on the preview only. |
| Chrome settings and protected browser pages | Local Chrome guides; a screenshot you choose to share if capture is permitted | No live pointer or automatic access to protected pages. |
| Other apps or windows | A chosen window image or uploaded screenshot | Preview, cover private areas and consent for each image. No continuous screen access. |
| DRM, encrypted or OS-restricted content | Only the information you can lawfully see and share | The helper cannot unlock encrypted content, bypass protection or recover blocked captures. Use the service’s own help if nothing can be shared. |
AI can misunderstand a page or image. It never signs in, sends messages, submits forms or makes payments for you.
Can it read aloud?
The helper can use an English voice installed locally on your device. If none is available, the written instruction remains available. Larger text and higher contrast are in Settings.
Can I use it as a general chatbot?
PLAINGuide is for understanding and navigating the webpage you choose to share. Unrelated requests may need clarification or be declined. Repeated automation and attempts to bypass service limits are not supported.
How do I get account or billing help?
Sign in and open Support to create a request and see its status. During preview, response times are not guaranteed. Describe the problem in the message box. Never include passwords, card details or private page text. A help reference is a separate optional ID.